This week we talk to Incredible Elle, our Service Manager
Q: Tell us what you do for Incredible Kids?
A: My name is Elle and I am the Service Manager at Incredible Kids. I make sure that our families have a welcoming, safe and stimulating environment when they visit. I also get to plan all the fun activities!
Q: How did you get involved with IK?
A: Before working at IK I was a children’s nursery manager. I enjoyed this but wanted to work specifically with children who have disabilities and additional needs. When I saw the Service Manager job advertised I felt like I couldn’t not apply for it! It looked like the perfect job for me as it was fun and was working with children and their families.
Q: What’s your favourite thing about Incredible Kids?
A: I have always loved working with children and their families, supporting them and creating inviting environments for them to explore based on their needs and interests. I really love the ethos of Incredible Kids and what they set out to achieve. I want to make a difference in people’s lives. But my absolute favourite thing is hearing the feedback from our families and what impact we have had on their lives. I often get told by various parents that we provide a safe space for them where there is no judgement. I love that we are stopping our families from feeling isolated!
Q: Tell us about an Incredible time you had with Incredible Kids?
A: One of the incredible times I have had was with a child who was too nervous to walk through the door when they arrived for the first time. We listened to what they needed, made some adjustments to minimise their anxieties and they finally felt ready to go inside after they observed everyone and settled into the environment.
Q: Last question; Can you tell us a joke?
A: What do you call a dinosaur that’s sleeping? A Dino-snore!
Elle is at every Incredible Kids session. Make sure you say hello and if you have any questions, don’t hesitate to ask.