Service Manager

Job Description: Service Manager

Do you want to make a real difference to the lives of disabled children and their families?

Can you help us develop and deliver a service that transforms lives?

Are you keen on creating and fostering enjoyable spaces for them to thrive in?

Our mission is to help disabled children and their families make friends and have fun giving them hope for the future. We want you to wake up excited to come to work knowing that you will be transforming lives and helping families to thrive. As Service Manager you will manage our service, work with parent carers, and bring joy to children and young people with additional needs and their siblings. If what you’re doing isn’t giving you a sense of purpose and you want to join our mission to change lives, apply today! 

About Incredible Kids

Incredible Kids is an award winning Christian Charity that runs inclusive play and support sessions for children and young people with additional needs and disabilities. All trustees of the charity are Christian. The charity also supports siblings and parent carers. Operating since June 2012 the charity was set up by parents to provide mutually beneficial support to each other, allowing their children and young people to play. Join us to help disabled children and their families smile!

The charity aims to reduce social isolation for families with children or young people with special needs, increase their wellbeing and improve confidence and social skills by providing meaningful play activities, mutually beneficial support and increasing knowledge and skills.

During 2020 we kept our service operating and when we were able kept our public facing frontline service open to our families. We quickly adapted our previously indoor service to be outdoors. None of us know what the future holds but we know that Incredible Kids has a determination to support its families in real, practical ways whenever possible and is able to quickly adapt to take on any new challenge. You’ll lead that service so resilience and adaptability are key skills to have.

Job Purpose 

You’ll play a key role in the smooth running of Incredible Kids service. Working closely with our Board of Trustees you will oversee the running of our services for disabled children and their families. Planning and preparing behind the scenes whilst managing our staff and volunteers. In this varied role you will be responsible for welcoming and supporting families whilst ensuring a welcoming, safe, caring and stimulating environment for children and young people aged 0 – 25 with a disability and their siblings.

Salary £27,200 per annum (pro-rata 22.5 hours a week) (pro-rata part time 22.5 hours a week £16,320 (£1,360 per month)

Hours 22.5 hours per week over 3 or 4 days.

The role includes a mixture of home-based and face to face working at our service which is currently delivered from The Vench BS7. You must be available during our session times including Saturdays.

Face to Face hours at our sessions can vary but currently include:

Monday – Home working

Friday 2.30pm – 8pm

Saturday 9am – 6pm

Start date: As soon as possible.

Annual Leave: 28 days of holiday pay are offered (pro-rata) Bank holidays are working days as our service operates on these days.

How to Apply:

Send a CV and covering letter to trustees@incrediblekids.org.uk. The covering letter will form your Supporting Statement and will form the most important basis on which your skills, experience and behavioural competencies will be tested against the job criteria.  Without it, your application cannot progress to the shortlisting stage.

Deadline for applications is midnight on 5th November 2021.

We aim to inform shortlisted candidates by the 12th November 2021.

We encourage early applications and reserve the right to close the application process should sufficient suitable candidates apply.  

Download the Application pack by clicking the link below.


Service Manager (52 downloads)

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