Incredibly Social? Apply to be our Marketing and Communications Officer

Marketing and communications Officer jobMarketing & Communications Officer – Part Time
  • Do you like telling a story through social media?
  • Do you like being methodically creative and engaging with people?
  • Are you looking for a role that makes a difference to families who have a disabled child?

If you know the impact of sharing a smile or creating one then this could be the role for you.

 About the Marketing and Communications Officer role

 Our mission is to help disabled children and their families make friends and have fun giving them hope for the future.

 Incredible Kids is looking for someone who loves nothing more than finding ways to communicate what we do in fun, engaging and supportive way to our families and stakeholders. You’ll have a nose for a good story, an understanding of the issues our families experience and a way with words that makes people want to listen.

 As Marketing and Communications Officer you will have strategies in place to ensure that our communication with all of our stakeholders is produced consistently, sensitively and regularly whilst working flexibly. With a focus on social media and our newsletter, you’ll also add value through blog posts, website content and demonstrating our impact as time allows.

 You’ll be proficient in Canva or other digital content creation software. And you’ll be able to find ways to create unique content that engages new and existing supporters. You’ll know how to respond to our stakeholders with grace and wisdom. You’ll be good at keeping in touch with service management so that you know what’s happening on the ground, whether by visiting our service or electronic communication. You’ll know your Twitter post from your Linkedin Post and how to adapt your style accordingly. You’ll be good at saying thank you to those who contribute to us and know the value of doing so.

 You will be fully supported by our trustee Board – we have two trustees experienced in communication and marketing who will be on hand to support you in your role. This is a brand new role so you’ll be working with our trustees who currently manage our social media to ensure a smooth transition. We use Trello online team management system to coordinate our work through our teams who all work flexibly. You’ll have access to social media scheduling and content generation tools to plan your work.

 The Charity:

 Incredible Kids is an award winning Christian Charity that runs inclusive play and support sessions for children and young people with additional needs and disabilities. All trustees of the charity are Christian.

 The charity also supports siblings and parent carers. Operating since June 2012 the charity was set up by parents to provide mutually beneficial support to each other, allowing their children and young people to play. Join us to help disabled children and their families smile! The charity aims to reduce social isolation for families with children or young people with special needs, increase their wellbeing and improve confidence and social skills by providing meaningful play activities, mutually beneficial support and increasing knowledge and skills.

 During 2020 we kept our service operating and kept our public facing frontline service open to our families. We quickly adapted our previously indoor service to be outdoors. None of us know what the future holds but we know that Incredible Kids has a determination to support its families in real, practical ways whenever possible and is able to quickly adapt to take on any new challenge.


 Working directly for the trustees this part time role of Marketing and Communications Officer makes a huge difference to how we engage with new and existing families and stakeholders. You will be supporting a small, innovative and fast growing charity which supports families with disabled children.

 Apply by Midday Monday 16th May 2022. Interviews will take place during the week commencing 22nd May 2022. To apply send your CV and covering letter to

 Job Description

 Job Title: Marketing and Communications Officer

 Responsible to: Board of Trustees

 Hours: 10 hours per week

 Salary: £6240 per annum for 10 hours per week. This equates to a full-time equivalent salary of £23,400.

 The 10 hours can be worked flexibly throughout the week.

 All of our staff and volunteers receive free access to Health Assured wellbeing services to support mental health and wellbeing 24 hours a day.

 Location: Home based role with the ability to attend meetings in Bristol with trustees and management. The ability to work independently and flexibly is central to the potential success of the role.

 Pension: Nest Pension Scheme


  • Work across the charity to plan, create and deliver quality and impactful communications to different audiences
  • Create, build and manage the organisation’s social media blueprint through new and existing channels to connect with our families and increase brand recognition.
  • Writing with flair and clarity for different audiences, ensuring articles are engaging, accurate and understandable and meet the charity tone of voice and brand.
  • Providing an eye for detail and bringing a strong knowledge of charity and communications good practice.
  • Update and write copy for the charity website, flyers, information brochures etc
  • Respond to enquiries received through our social media.
  • Track, measure and analyse all initiatives to report on social media and communication impact and report progress to the charity.
  • Work with due regard for the charity’s policies including safeguarding, health and safety and equal opportunities.
  • An enhanced DBS check will be required for this role.



Proven track record in creating, using and editing content in different channels

Practical experience in a marketing role

Experience working with graphics

Excellent written communication skills, a passion for great communications and the difference this can make to Incredible Kids.


Lived experience of the issues faced by our members.

Knowledge and experience of the charity sector

Personal Attributes

Passionate about the cause and driven to support a growing charity that makes a difference to hundreds of people every day.

Passionate about Social Media and you’d love to use it in a way to change lives

Methodically proactive, creative and able to take own initiative

Ability to accept and give feedback gracefully.

Adept in managing a busy workload whilst maintaining ability to prioritise conflicting deadlines.

Happy to work flexibly across the team and to contribute to wider team demands as they arise.

Able to communicate with empathy, warmth and understanding with our members, supporters and the public and to tell their stories in a professional and engaging manner. Practical and hands on approach to solving problems and getting things done

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